The concept of Business Intelligence is integral to the goal of best practice in business management. Business Intelligence is both a mind-set and a range of techniques to review and evaluate transactional and customer information. As a mind-set, it is a way of approaching work so that a culture of innovation and creativity is encouraged. As a range of techniques, Business Intelligence includes approaches such as Benchmarking, Re-engineering, Transactional Reviews, Performance Indicators etc.
The Business Intelligence process can be applied at payments, customer or transactional level and to a range of categories, products and locations.
Business Intelligence management should be approached strategically
(a) have a clear organisational understanding as to what Business Intelligence means to them
(b) have a framework in place to apply Business Intelligence data in a planned and structured way
(c) recognise that Business Intelligence of Payments and eCommerce should not be adopted in isolation but integrated with a company’s strategic planning processes
(d) be clear about the objective (ie transactions, conversions etc) being sought prior to implementing any improvement process.
PaiSec can develop in conjunction with your business, Business Intelligence programs that will deliver effective measurement and reporting regimes for your employees, your management team and your overall organisation.
Key strategic outcomes, operational outcomes and customer management are measured through a dashboard program.
This ultimately improves the performance of your eCommerce and Payments part of your business in a number of critical areas including:
Our experienced associates can assist in developing a framework for the Business Intelligence function and can design and provide the appropriate management training and programmes for managers, and senior staff.
The team at PaiSec is made up and can draw on a range of senior executives who have held roles as Managing Directors, Retail Directors, Sales Managers, FinTech executives, eCommerce managers, Augmented Reality designers and many more that we bring into projects as required.
When you engage with PaiSec you engage with a group of people who love what they do, have broad industry experience and have at one point probably held a role like your own.
We bring to every project a wealth of experience, a current understanding of the market and an understanding of the technologies and trends that can help your business thrive.
We make the payments and ecommerce space easier by