Retailers burdened with old ecommerce systems are struggling when it comes to decisions about how to integrate POS, BOPIS, eCommerce, Mobile POS and other technologies to engage with the consumer in a seamless sales process.
These businesses are often at the mercy of software vendors, plying a solution to an issue, but not seeing the business as a whole.
Retailers may be running as many as a 100 to 150 API’s into their infrastructure, to facilitate payments, shipping, fraud and other modules etc.
These all cost time and money to maintain. Without a modern, well designed eCommerce platform, the retailer is at the mercy of the vendors.
How many retail groups have a true well qualified Payments or eCommerce expert as a part of their team? We’re not talking about a person from the marketing department or a CFO, we’re talking about a person who is up to date and current on all the trends in the payment space. In reality, not many.
Retailers must add technology, innovation, and agility to their list of core eCommerce competencies. And they must have tools to design, build, and manage commerce experiences that differentiate their brand and respond to customers across all their platforms.
PaiSec can assist eCommerce executives and senior management teams to identify the processes required, the gaps in their current eCommerce and Payments plan to bring their eCommerce strategy to life.
It is vital that your eCommerce and Payments strategy is fully integrated, connects and engages customers and delivers an enhanced Customer Experience. As such our clients increasingly require us to work with their teams on developing their eCommerce strategy.
The process entails gaining a clear insight into your aims, systems and data, allowing us to build a full understanding of your objectives and of what success looks like to you.
This process may be at the Board level with executives and Directors crafting a direction or seeking to understand the new technologies right through to the shop floor where the new strategy or process is to be implemented and the impacts of the change are being explored.
We then advise and develop the customer journey, data collection process, technology requirements, implementation and change management plans.
The team at PaiSec is made up and can draw on a range of senior executives who have held roles as Managing Directors, Retail Directors, Sales Managers, FinTech executives, eCommerce managers, Augmented Reality designers and many more that we bring into projects as required.
When you engage with PaiSec you engage with a group of people who love what they do, have broad industry experience and have at one point probably held a role like your own.
We bring to every project a wealth of experience, a current understanding of the market and an understanding of the technologies and trends that can help your business thrive.
We make the payments and ecommerce space easier by