We offer a complete range of services and can mix and match any of these elements to suit your particular commercial requirements.
Consultancy & Strategy
It is vital that your payments strategy is fully integrated, connects and engages customers and delivers the commercial and payments outcomes required to achieve an enhanced Customer Experience. As such our clients increasingly require us to work with their teams on developing their technology strategy.
The process entails gaining a clear insight into your assets, intelligence and data, allowing us to build a full understanding of your objectives and of what success looks like to you. This process may be at the Board level with executives and Directors crafting a direction or seeking to understand the new technologies right through to the shop floor where the new strategy or process is to be implemented and the impacts of the change are being explored.
We then advise and develop the customer journey, data collection process, technology requirements, implementation and change management plans.
Design and Build
As leading eCommerce designers, developers and implementation experts, we work closely with the client team in bringing to life the project. This might be sourcing a suitable eCommerce partner, a full payments review and update, a Customer Journey program or a bespoke design dealing with a unique issue in the business.
PaiSec will agree on;
* the outcomes you want to achieve,
* establish a clear set of timeline objectives,
* maintain an open communication process with the designated team and
* work closely with you to deliver the product, on time and to specification.
Support and Training
PaiSec knows the demands of the payments sector and whether it is our support team or our Technology partners support team, PaiSec ensures you have support 24/7.
PaiSec and our Technology partners ensure full on-going maintenance and operational support for each project we undertake. This ranges from remote monitoring and reporting right through to on-site staff dedicated to the training and on-going operation of the program.